shipping

Shipping & Delivery Policy

Thank you for choosing Crystal Technologies website and shopping. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time :

Except Digital Products all online shopping orders are processed within 1-3 business days. Digital Products Deliver by Email / Whats App / SMS in same day. Online orders are not shipped or processed on weekends or holidays. If there will be a significant delay in shipment of your order, we will contact you via telephone, Whats App or email. Product delivery delays can occasionally occur based on the distance and circumstances.

Shipping rates & delivery estimates

The product shipping charges is based on the weight & size of the product. For multiple products ordered from the same category adds up the total weight & size of all the units ordered and charges a single delivery fee. Product order shipping charges will be calculated and displayed at checkout page.

Shipment confirmation & Order tracking

After successful Order you will receive a Shipment Confirmation Email or SMS once your order has been shipped, The tracking number will be active within 24 hours. You can check status of  your Shipment by tracking number.

Damages

We are not liable for any products damaged or lost during the shipping. If you received your order damaged, tempered, broken please contact the shipping carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

For any order Shipment issues you may contact our helpdesk on 0353-2526270/2520219 or Email info@crystalsiliguri.com